Terms and Conditions

————————————————————————— A £10 booking fee is required for all clients. This will be deducted from your final bill. Appointments are not confirmed until the booking fee is received. ————————————————————————— Deposits are non refundable & non transferable. ————————————————————————— 48 - 24 hours cancellation notice: 50% of the appointment cost will be charged ————————————————————————— 24 - 12 hours cancellation notice: 75% of the appointment cost will be charged ————————————————————————— Less than 12 hours cancellation notice or no-show: 100% of the appointment cost will be charged ————————————————————————— If I ever need to cancel your appointment, your booking fee will of course be refunded in full. ————————————————————————— Please arrive on time. If you’re more than 15 minutes late, I may need to simplify your design (e.g. plain set instead of nail art) or the no-show fee will be applied if you are late. ————————————————————————— If you’re early, please wait until your appointment time unless I invite you in. ————————————————————————— Please let me know in advance if you have missing nails or repairs needed, so I can allow extra time. ————————————————————————— Please come with bare nails unless you’ve booked in for an infill. ————————————————————————— For insurance reasons, no children under 10 are allowed at appointments. ————————————————————————— I do not infill other nail techs’ work, as their products may not be compatible with mine. This ensures you get the best results from your set. ————————————————————————— I use an e-file for prep and removals. If you’d prefer manual filing, please let me know before your appointment. ————————————————————————— Prices are non-negotiable. I occasionally run offers, but please remember this is my small business and livelihood.