Terms and Conditions

• I require a £10 booking fee for first time clients. This will be taken off the final price. Appointments are not confirmed until the deposit is paid. • If you give me more than 48 hours' notice when cancelling or if I am unable to attend the appointment, your £10 deposit will be refunded. • No show appointments will be charged 50% of the service. • If you need to cancel, I completely understand. life happens! Please try to give me at least 48 hours' notice. If less notice is given, your £10 booking fee will be kept. If you haven’t paid one because you're an existing customer, a £10 fee will be required. • If you are early for your appointment please wait until the correct time to come in, unless I state otherwise. • If you are more than 15 minutes late this may mean your appointment cannot go ahead, or you will just be able to have a plain / simple set if you booked in for tier 3 or 4, as it is not fair for me to run behind on the next client. • Please let me know ahead of time if you have any missing nails or nails that need repairing. • Please come to your appointment with bare nails unless you've booked in for an infill. • I use an e-file. If you are uncomfortable with this please let me know ahead of your appointment and I can use manual files for you. • My prices are non negotiable. I have occasional offers on but please remember this is my small business and I need to make a living from it.