5

.

Keeping Your Google Business Profile Active and Engaging

Keeping your profile active is the key to staying visible and competitive - here’s your simple weekly routine to make it happen.

Post Updates Regularly

Share quick, engaging posts about:

  • New services or treatments you’ve added.

  • Last-minute availability or cancellations - perfect for filling empty slots fast.

  • Special offers or promotions to attract new clients.

  • Seasonal services - e.g., “Get summer-ready with a spray tan!”

  • Trends - such as “This month’s most booked facial…”

Pro Tip: Use a clear call-to-action like “Book now” or “Message us to reserve your spot.”

Update Your Images

  • Add one or two new images each week to show your business is active.

  • Rotate photos of your space, staff, or popular treatments.

  • Use seasonal visuals to keep your profile fresh and engaging.

Respond to Reviews Promptly

  • Thank happy clients quickly to show you value their feedback.

  • Address negative reviews calmly and professionally - potential clients notice how you handle complaints.

  • Engage consistently - Google rewards profiles with active owner responses.

Monitor Insights

Navigate to Performance > Overview > How people discovered you to see:

  • The keywords people searched to find you.

  • Whether they found you via Google Search or Maps.

  • The number of actions taken - such as calls, messages, or website visits.

Use these insights to guide your updates and promotions.

Enable and Monitor Messaging

  • Turn on notifications to reply to client messages quickly.

  • Fast responses improve the client experience and help secure more bookings.