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Keeping Your Google Business Profile Active and Engaging
Keeping your profile active is the key to staying visible and competitive - here’s your simple weekly routine to make it happen.
Post Updates Regularly
Share quick, engaging posts about:
New services or treatments you’ve added.
Last-minute availability or cancellations - perfect for filling empty slots fast.
Special offers or promotions to attract new clients.
Seasonal services - e.g., “Get summer-ready with a spray tan!”
Trends - such as “This month’s most booked facial…”
Pro Tip: Use a clear call-to-action like “Book now” or “Message us to reserve your spot.”

Update Your Images
Add one or two new images each week to show your business is active.
Rotate photos of your space, staff, or popular treatments.
Use seasonal visuals to keep your profile fresh and engaging.

Respond to Reviews Promptly
Thank happy clients quickly to show you value their feedback.
Address negative reviews calmly and professionally - potential clients notice how you handle complaints.
Engage consistently - Google rewards profiles with active owner responses.

Monitor Insights
Navigate to Performance > Overview > How people discovered you to see:
The keywords people searched to find you.
Whether they found you via Google Search or Maps.
The number of actions taken - such as calls, messages, or website visits.
Use these insights to guide your updates and promotions.

Enable and Monitor Messaging
Turn on notifications to reply to client messages quickly.
Fast responses improve the client experience and help secure more bookings.