Terms and Conditions

Booking Terms and Conditions 1. Appointment Confirmation: All appointments must be confirmed within 24 hours of booking. Unconfirmed appointments may be cancelled. 2. Deposits: A non-refundable deposit may be required for certain services, especially colour appointments. This deposit will be deducted from the final bill. 3. Cancellations: Please provide at least 48 hours’ notice if you need to cancel or reschedule your appointment. Late cancellations may result in the loss of your deposit or a cancellation fee. 4. No-Shows: Failure to attend your appointment without notice will result in a full charge of the booked service or loss of deposit. 5. Late Arrivals: Arriving late may reduce the time available for your service, or we may need to reschedule your appointment if time does not permit. 6. Patch Tests: A patch test is required at least 48 hours before all colour services for new clients or if it has been more than 6 months since your last test. 7. Changes to Services: Any changes to your booked service must be communicated at least 24 hours in advance. 8. Children and Guests: To ensure a safe and relaxing environment, please avoid bringing children or extra guests to your appointment. 9. Pricing: All prices are subject to change and will be confirmed during your consultation. 10. Health Conditions: Please inform me of any allergies, sensitivities, or medical conditions prior to your appointment. By booking an appointment, you agree to these terms and conditions. If you have any questions, feel free to get in touch. Thank you!