Deposits requested are to secure your appointment with me. Should you need to reschedule your appointment, your deposit will be transferred over to your future booking. Please note deposits are non-refundable. If you are more than 15 minutes late to your appointment and have not contacted me to make me aware, you will lose your original deposit and will be asked to pay the full amount of the treatment if I'm still able to carry this out on the day. Cancellations made with less than 24 hrs notice require payment in full for time/money lost.