A 50% nonrefundable deposit is required to book any appointment. Please note this is transferrable once, thereafter another deposit will be required.
I don’t charge late fees however your lateness affects your booking. I do not work over so please arrive on time to ensure you receive the full service.
The cancellation fee is £20, if you cancel your appointment less than 48 hours before, you will be required to pay the fee before booking again.
No shows will be required to pay the full outstanding balance before booking another appointment.
Do not arrive early for your appointment unless discussed previously beforehand.
I strictly do not have offer refunds under any circumstances. If there is a problem in the first 72 hours, I will rectify free of charge within seven days of your initial appointment. However, if the problem is self-inflicted by not following the correct aftercare, you will be charged for a repair/ infill.
Please ask if your child can attend, I try my best to accommodate but not always possible.