Upon booking you must enter your card details to secure the slot. Without this information the booking will be cancelled
Patch tests are required by law, waivers are not available and without the patch tests being completed minimum of 48 hours prior the treatment will not go ahead.
Arriving 10+ minutes late to your appointment will result in a late fee of £5 or possibly the need to rebook, this is then classed as a cancellation and fees will be applied. Refunds are not available. In the event that there is any issues with your treatment, corrections are to be made within 72 hours of your appointment. Corrections will not be completed if aftercare has not been followed. All clients must be 18 years or over for all treatments. If you are 16/17 I am required to obtain a parent or gaurdians consent, without this the treatment will not proceed. Due to limited space & safety precautions clients are required to come alone to all appointments unless guests are pre agreed. Should anyone arrive unaccounced they will be refused entry and required to wait outside for the entire duration of the appointment. They will not be permitted to stay on the property. Strictly no children in the salon. OOH fee applies to all appointments beginning or concluding after 6pm as well as all weekend appointments.
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