Joanne Slattery Hair Location: Blackburn, West Lothian, UK
Last updated: 21.11.2025
1. About Me
Joanne Slattery Hair is operated by Joanne Slattery, a self-employed hairdresser working within a salon premises in Blackburn, West Lothian.
Contact:
Email: joanneslattery0@gmail.com Phone: 07340702951
2. Services Provided
I offer professional hairdressing services within the salon. All services are carried out with reasonable skill and care. Service availability, prices, and appointment durations may vary and are subject to change.
3. Prices & Payment
- Current prices are displayed on my website or can be provided upon request.
- Payments are due on the day of your appointment unless otherwise agreed.
- Deposits may be required to secure certain appointments, especially for longer or colour services. You will be informed at the time of booking if a deposit is needed.
4. Booking, Cancellation & No-Show Policy
To respect everyone's time, including other clients and the salon team, the following policies apply:
Cancellations:
- Cancellations made 24 hours or more before the scheduled appointment are free of charge.
- Cancellations made less than 24 hours before the appointment will incur a 50% charge of the booked service value.
No-Shows:
- A 100% charge of the service will apply for failure to attend an appointment without notice.
Deposits:
- Deposits may be taken for certain services or for clients with repeated cancellations/no-shows.
- Deposits are generally non-refundable but may be transferred to a new appointment if rescheduled with more than 24 hours’ notice.
5. Patch Testing & Safety
- A patch test is required at least 48 hours before any colour service.
- If a patch test is not completed, or if you fail to attend for it, I will refuse to carry out the colour service for your safety.
- It is your responsibility to inform me of any allergies, medical conditions, or changes that may affect your treatment.
- I am not liable for reactions or issues caused by undisclosed allergies, conditions, or failure to follow aftercare advice.
6. Client Responsibilities
You agree to:
- Provide accurate and complete information regarding allergies, sensitivities, and previous treatments
- Follow all aftercare advice to maintain results
- Arrive on time and alone for your appointment
7. Refunds & Redo Policy
Hairdressing services are non-refundable once completed. However:
- If you are unhappy with a service, please contact me within 48 hours.
- A complimentary adjustment may be offered at my discretion where appropriate.
- Retail products sold within the salon are sold by the salon, not by me personally. Any issues with retail purchases should be directed to the salon’s management.
8. Privacy Policy
To provide services, I may collect personal information such as your name, contact details, booking history, and relevant health information (e.g., allergies).
- Your data is used only for appointment management, communication, and treatment safety.
- I do not sell or share your personal data with third parties except where required for booking systems or legal obligations.
- You may request access, correction, or deletion of your data at any time.
This website may collect basic analytics through cookies. If so, a cookie notice will be displayed.
9. Liability
I am not responsible for:
- Reactions caused by undisclosed allergies or conditions
- Damage to results caused by failure to follow aftercare advice
- Personal items lost or damaged within the salon
Nothing in these terms limits your statutory rights under UK consumer law.
10. Intellectual Property
All content on this website, including text and imagery, is the property of Joanne Slattery Hair unless otherwise stated. It may not be copied or reproduced without permission.
11. Governing Law
These Terms & Conditions are governed by the laws of Scotland, and any disputes will be subject to the exclusive jurisdiction of the Scottish courts.