Terms and Conditions

All personal information held by Juniper Massage Therapy is treated as private and confidential. It is used solely by Juniper Massage Therapy and will not be disclosed to other parties. The client understands that the therapist may refuse to undertake treatment should this be contraindicated due to medical or other conditions that the client may present with, due to concerns regarding the health, safety and wellbeing of either the client or the massage therapist. Each person reacts differently to massage and in no case does Juniper Massage Therapy guarantee any particular outcome from a treatment or series of treatments. Juniper Massage Therapy reserves the right to refuse or terminate treatment to any client, at the therapists own discretion. In this instance full payment is still required and no refund will be given. Examples of when this may occur include: • If the client is under the influence of alcohol or recreational drugs at the time of treatment; • If the client has withheld or not provided information relevant to treatment; • If the client’s actions, words or behaviour are inappropriate or of a sexual nature; • If the client is threatening, aggressive or violent, or in any way poses a risk to the therapist. CANCELLATION Cancellation of any booked treatments MUST be made with at least 48 hours notice, otherwise payment of said treatment/s will be required to be paid in FULL. AMENDMENTS Any changes to booked treatments should be made with at least 48 hours notice, otherwise additional fees may be incurred. GIFT VOUCHERS Massage Gift Vouchers are non-refundable and may not be exchanged for cash or goods. Bookings are by appointment subject to availability in the normal way. If the treatment is cancelled with less than 48 hours notice the Voucher may become null and void.All other General terms and conditions apply. PAMPER PARTIES / CORPORATE MASSAGE A 25% deposit will be required to book these services Any changes or cancellations can be made up to 2 weeks prior to the agreed date. After this time any refunds or amendments will not be possible. At the entire discrecion of Juniper Massage Therapy a change could be accepted if it does not interfere with any other bookings. The remaining 75% will be due for payment the day prior to the booked event.