Terms and conditions

• All appointments must be booked through the online booking system.

• A booking is only confirmed once you receive a confirmation email/message.

• Clients must provide accurate contact details when booking.

• A non-refundable deposit of £10 may be required to secure your appointment.

• The remaining balance is due on the day of your appointment, payable by cash/card/other.

• Cancellations or reschedules must be made at least 24 hours before the appointment

• Late cancellations less than 24 hours will result in loss of deposit or a cancellation fee.

• No-shows may be charged the full service amount and may be refused future bookings.

• Please arrive on time for your appointment.

• All services are non-refundable once completed.

• If you are dissatisfied, please raise concerns during your appointment so they can be addressed.

• Clients must disclose any medical conditions, allergies, or sensitivities that may affect treatment.

• The Beauty Therapist reserves the right to refuse service if a condition may put the Client or Beauty Therapist at risk.

• Children or guests should not accompany you unless agreed beforehand

• The Practitioner is not responsible for reactions caused by undisclosed medical conditions, allergies, or use of aftercare products not recommended.

• Personal belongings are the Client’s responsibility at all times.

• Personal data collected during booking is kept confidential and used solely for appointment management and record-keeping.