Please be aware that all deposits made prior to booking your appointment is none refundable if you do not reschedule or cancel within 73 hours,
If you’re not happy with the service your complaint will be rectified after careful consideration within reasons within 24 hours to 73 hours in some cases a refund or part refund can be issued.
It is your responsibility to inform your stylist of any allergies or invisible attributes you may react to for your own safety and ours.. we reserve the right cancel reschedule or decline any hair appointment that is not of satisfactory..we accept up to 30 min late appointment after 30 min you could lose your deposit within reasons.