Terms and conditions

Prior to attending an appointment, clients must read and understand the following policies/terms of service. All policies are non-negotiable. Upon finalising your booking, you automatically agree to these terms.

A $50 deposit is required to secure your appointment, serving as a partial payment towards the total cost of the service. 

All deposits are non refundable but can be credited towards future appointment's, provided more than 48 hours notice is given to reschedule.

Cancellations or reschedules made with less than 48 hours' notice will result in forfeiture of your deposit. A new deposit will be required to rebook

Cancellations / reschedules made with less than 24 hours notice ( including late arrivals, or no-shows) will be charged 50% of the booked service as a cancellation fee. Failure to pay the cancellation fee will result in being blacklisted from future bookings.

It is the customers responsibility to log in and reschedule any appointments they wish to outside the 48 hour cancellation window. Please log in via your confirmation email and reschedule your appointment accordingly. All available booking times will be shown. 
To reschedule after the 48 hour cancelation period you will need to contact me directly via Instagram DM.

If you are running late, please inform us as soon as possible. We allow a 15-minute grace period. If you arrive more than 15 minutes late, your appointment may be shortened or canceled to avoid impacting other clients. In such cases, you will still be responsible for the full cost of the originally booked service.

Upon consultation, if the artist determines that you have contraindications (e.g. open wounds, damaged nails, infections, severe onycholysis) that prevent you from receiving the booked service your appointment will be cancelled and your deposit is forfeited. Please understand that this is for your own health and safety and a doctor's clearance form may be required prior to rebooking a new appointment.

It is to the client's discretion to communicate with Kikii Nail Artistry if they are not satisfied with their service before their appointment is complete. Change of mind or dissatisfaction expressed after they have left the salon will result in a fee charged to be altered.

Nail Repairs are complimentary within the first 3 days if it is determined the mistake was made on the technicians behalf. If the correct aftercare has not been followed repairs will be required to be paid for.

New Block