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LaSash Booking & Cancellation Policy
These policies help keep things fair for everyone and ensure all appointments run smoothly, for us all.
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Booking
Please Book Using The βBook Nowβ Button, Across The Website.
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Deposits
Due to a rise in last-minute cancellations, all new clients and all full set appointments now require a 50% prepayment to secure the slot.
This goes toward your treatment cost and is non-refundable. Please pay this deposit asap - unpaid deposits may result in you losing your slot.
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Cancellations
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No-Shows
If you donβt attend your appointment without notice, the full appointment cost will be required before making any future bookings.
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Loyal Clients & Rewards
Once youβve shown you understand and respect my policies β by keeping a few consistent appointments with no issues β youβll gain Loyal Client status.
Loyal clients can:
π§πΌ RESPECT.
I aim to create a calm, relaxing space for everyone. Please arrive alone (unless agreed otherwise) and treat all appointments respectfully.
Disrespectful behaviour will result in refusal of future services.
β CANCELATIONS.
Cancel your appointment via your booking confirmation/ the booking system, or direct message me if you'd prefer.
PLEASE READ MY POLICY.
𧴠PATCH TEST.
Patch tests are recommended for all those new to lashes, at least 24β48 hours before your first appointment.
LaSash cannot be held responsible for any allergic reactions if you choose to skip a patch test or do not follow aftercare advice.
ποΈ HEALTH & HONESTY.
Please inform me of any eye conditions, allergies, or recent procedures before your appointment.
I reserve the right to refuse or stop a service if it isnβt safe to continue.
Please also ensure all answer given on any forms are 100% accurate and update, including all personal information requested.
π΅ REFUNDS.
All appointments are non refundable, deposits only can be transferable.
π INFILLS.
To keep your lashes healthy and long-lasting, please follow all aftercare advice provided.
Infills are only accepted if at least 40β50% of lashes remain β otherwise, a full set will be required.
β° LATE ARRIVALS.
Please arrive on time for your appointment. If youβre more than 10 minutes late, I may need to shorten your treatment, reschedule or a loss of your deposit to adjust appointments.
If I over run, I always try & make up for the lost time.
πΈ SOCIAL MEDIA.
Photos or videos may be taken of your lashes for portfolio or social media purposes.
If youβd prefer not to be photographed, please let me know before your appointment.
π§Ύ AGREEMENT.
By booking an appointment with LaSash, you agree to all the above terms and policies.