Terms and Conditions

NEW CLIENTS: NON-REFUNDABLE deposit of £10 is required to secure your appointment. This will be deducted from the total amount left to pay at your appointment. If you cancel/change your appointment with less than 48 hours notice your £10 deposit will be lost. If you cancel/change your appointment with less than 24 hours notice you will be liable to pay 50% of the remaining balance of your treatment. If notice is given before the 48hr notice period, your deposit can be transferred to a new appointment. Failure to show at your appointment will result in a 100% charge of the remaining appointment fee and can be automatically charged. EXISTING CLIENTS: Your card details must be entered at the time of booking to confirm your appointment. If you cancel/change your appointment with less than 48 hours notice you will be charged a £10 cancellation fee. If you cancel/change your appointment with less than 22 hours notice you will be liable to pay 50% of the treatment cost. Cancelling your appointment 2 hours or less before your appointment will result in a 100% charge. Failure to show at your appointment at all will also result in a 100% charge of the remaining appointment fee and can be automatically charged. LATE: If you are late for your appointment please contact me ASAP. You will still be charged the full price of your treatment cost no matter how late you are. Lash lift & tint and any brow treatments will be cancelled if you are more than 15 minutes late as there will no longer be sufficient time to complete this treatment.