You must provide a valid phone number so I can send a request for the deposit. If this is not filled in, your appointment will be cancelled.
A ยฃ10 non-refundable deposit is required to secure your booking.
Deposits are deducted from your final balance.
Deposits may be transferred if you reschedule within the required notice period.
Once you book, your appointment slot will be reserved for 24โ48 hours. If the deposit is not received within this timeframe, the slot will be released.
Deposits protect both my time and your commitment to the appointment
Cancelling within 48 hours of your appointment will result in a lost deposit.
You may reschedule up to two times with 48 hoursโ notice. After that, a ยฃ10โยฃ15 fee will apply.
If you consistently reschedule at the 48-hour mark, you may still be charged a ยฃ10 fee, as this prevents me from filling your slot.
No-shows (failing to attend without notice) will result in the loss of your deposit and an additional ยฃ15 rebooking fee.
โข Running early or late? Please message me directly, do not knock on other doors, as this is a private space.
โข Lost or unsure where to go? Call or text ๐ 07471 915138 so I can guide you.
โข Grace period: You have a 10-minute grace window. After this, your appointment may be cancelled and your deposit will be forfeited.
โข Arrive with clean lashes, no mascara, strip lash glue, or heavy makeup. This ensures we can start on time and gives you the best retention.
Adjustments can only be made during your appointment before you leave. Please check your lashes in the mirror before heading home.
No refunds will be issued once you leave the salon.
Clients who follow my aftercare have no issues with retention. If you fail to follow aftercare advice, any loss will not be considered a fault of my work.
For the best results, you can invest in a Lilyโs Luxรจ Aftercare Kit, which includes everything you need to keep your lashes healthy, full, and long-lasting.
Lilyโs Luxรจ will not tolerate bullying, harassment, or disrespect towards me or my time. Anyone who breaches this may be refused future services.
If you fail to pay your deposit upon booking, please donโt be offended when your slot is given to another client.
Remaining balances must be paid in full at your appointment (cash or transfer). Failure to pay may result in refusal of future bookings.
Infills are recommended every 2โ3 weeks to maintain fullness.
Please book your infills in advance to secure your preferred appointment.
For your safety, please remove contact lenses before arriving. Clients wearing contact lenses will be refused service.
I cannot carry out treatments if you have an eye infection, cold sores, or recent eye surgery.
If you experience irritation or a reaction, please contact me immediately
๐๐ฒ ๐๐จ๐จ๐ค๐ข๐ง๐ ๐ฐ๐ข๐ญ๐ก ๐๐ข๐ฅ๐ฒโ๐ฌ ๐๐ฎ๐ฑรจ, ๐ฒ๐จ๐ฎ ๐๐ ๐ซ๐๐ ๐ญ๐จ ๐๐ฅ๐ฅ ๐จ๐ ๐ญ๐ก๐ ๐๐๐จ๐ฏ๐ ๐ฉ๐จ๐ฅ๐ข๐๐ข๐๐ฌ ๐ซถ๐ผ ๐๐ก๐๐ง๐ค ๐ฒ๐จ๐ฎ ๐๐จ๐ซ ๐ซ๐๐ฌ๐ฉ๐๐๐ญ๐ข๐ง๐ ๐ฆ๐ฒ ๐ญ๐ข๐ฆ๐, ๐๐ง๐๐ซ๐ ๐ฒ ๐๐ง๐ ๐ฌ๐ฆ๐๐ฅ๐ฅ ๐๐ฎ๐ฌ๐ข๐ง๐๐ฌ๐ฌ ๐ค๐