Terms and Conditions

Warranty on Permanent Jewellery As part of your purchase, all permanent jewellery pieces come with a 30 day jump ring re-weld warranty from the date of purchase. Contact us at hello@linkedbylucinda.com If the item has broken and is outside the 30 days and you have the chain we are able to repair the chain, a £10 re-weld fee will be required. Refunds on Permanent Jewellery Once you have selected your permanent jewellery piece, and it has been cut, sales are final. If any goods are faulty, we will meet our statutory obligations to provide a remedy, however, We are not required to provide a refund if you change your mind, so please choose carefully. Care conditions for Permanent Jewellery Our permanent jewellery is made from solid Sterling Silver, 9ct Yellow Gold and 14ct Gold Filled. Please note; direct contact with perfumes and hairspray may cause Jewellery to discolour, so it is best to avoid these things when wearing permanent jewellery. It is recommended that you have your permanent jewellery cleaned every few weeks. When removing your permanent jewellery please cut the area it was welded. General household scissors can be used to remove your bonded piece, or alternately contact us at hello@linkedbylucinda.com