BOOKINGS & DEPOSITS
• USE THE LINK IN BIO TO BOOK APPOINTMENTS, VIEW AVAILABILITY, AND CHECK PRICES FOR FITTINGS & REFITS.
• A £30 NON-REFUNDABLE DEPOSIT IS REQUIRED TO SECURE YOUR APPOINTMENT. ONCE PAID, YOU’LL RECEIVE CONFIRMATION AND THE STUDIO ADDRESS.
RESCHEDULING & CANCELLATIONS
• 72+ HOURS’ NOTICE: YOUR DEPOSIT CAN BE TRANSFERRED TO A NEW APPOINTMENT.
• LESS THAN 72 HOURS’ NOTICE: A NEW DEPOSIT WILL BE REQUIRED.
• 48–24 HOURS’ NOTICE: YOU WILL BE CHARGED 50% OF YOUR APPOINTMENT FEE.
• LESS THAN 24 HOURS’ NOTICE: YOU WILL BE CHARGED 100% OF YOUR APPOINTMENT FEE.
• NO-SHOWS WILL NOT BE ALLOWED TO BOOK AGAIN.
IMPORTANT REMINDER
WHEN BOOKING, YOU’RE RESERVING A 2–3 HOUR SLOT SPECIFICALLY FOR YOU. LAST-MINUTE CANCELLATIONS OFTEN LEAVE GAPS THAT CAN’T BE REFILLED, SO THIS POLICY HELPS PREVENT LOSSES. THANK YOU FOR UNDERSTANDING!
LATE ARRIVALS: A 15-MINUTE GRACE PERIOD IS ALLOWED. AFTER THIS, YOUR APPOINTMENT WILL BE CANCELED AND CLASSED AS A NO-SHOW, WITH THE POLICY ENFORCED.