Appointments: •. All appointments must be booked in advance. • Please arrive on time for your scheduled appointment. Arrivals more than 15 minutes late may result in rescheduling or a reduced service time.
Cancellations and Rescheduling: • Cancellations or rescheduling must be made at least 24 hours in advance. • Cancellations made less than 24 hours before the appointment may incur a fee of 50% • No-shows will be charged 100% of the service fee.
Deposits: • A non-refundable deposit of 20% is required to secure your booking. • Deposits are applied to your final service cost.
Refunds: • Services are non-refundable. If you’re unhappy with your results, please contact us within 48 hours to discuss adjustments.
Health & Safety: • Please inform us of any allergies, skin sensitivities, or medical conditions prior to your appointment. • Clients displaying signs of illness may be asked to reschedule.
Age Restrictions: • Clients must be 16 or older. For younger clients, parental consent is required.
Payments: • Payment is due in full at the time of the appointment. Accepted payment methods include Bank Transfer, cash or tap and pay. If payment isn’t made and text messages need to be sent an admin fee of £5 will be added to the total cost.
Personal Belongings: • We are not responsible for the loss or damage of personal belongings during your appointment.
Rights to Refuse Service: • We reserve the right to refuse service to clients who display inappropriate behavior or fail to adhere to our terms.
These terms and conditions help set clear expectations while protecting your business. Adjust them based on your services and policies!