Terms and Conditions

If you need to cancel your appointment, please contact us at least 24hours in advance. Since we turn away other clients to hold your booking, any cancellations with less than 24hour’s notice will result in treatment in full payment charge and no other bookings will be made until paid.

If you are running late for any reason, please let us know as soon as possible. I will always do my best to accommodate late arrivals within 15 minutes of your appointment time by performing the most complete treatment possible in the time remaining at the full price. In the case of some treatments however late arrival may mean that I can’t carry out your booking. Unfortunately, arriving 15 minutes after the scheduled time of your appointment will result in your treatment being cancelled and full charges being made. No more appointment will be booked until paid.

Please arrive on-time for your appointment.  If you arrive early please be prepared to wait until your booked appointment time.

LunaRoseBeauty is a busy salon and so to avoid disappointment we ask that you book your treatments as soon as you are able.  Re-booking at each appointment, and especially at busy times of the year in encourages.  Appointments can be booked by the booking link or messaging me. You can contact me via Facebook and Instagram messenger. We will send you an email to confirm your booking at the time it is made.  Please check your appointment details and let us know as soon as possible if anything is incorrect. If you cannot make your appointment for any reason, please inform us straight away.  This enables us to allocate your appointment time to someone else.

Please be aware by making an appointment you acknowledge that you understand and agree to these terms and conditions. LunaRoseBeauty reserves the right to cancel, delay, shorten or change treatments where reasonably necessary as a result of the details below.