Please note that I have a strict cancellation policy as below: •Cancellation within 48hrs of your appointment will result in a 50% charge. •Cancellation within 24hrs or not showing for your appoinment will result in a 100% charge. These will apply to the card used to secure your booking and no further appoinments will be confirmed until this is settled. It is the clients responsibility to arrange a patch test prior to an appoinments and failure to do so will result in the appoinment being cancelled with charges as above. Each appoinment that requires a patch test is in the description when booked. If you have booked an appoinment for a certain time slot and you no longer require that time slot and on the day you decide to have a shorter appointment, the full slot will still be charged e.g - appointment booked for brow lamination (1hr) but you want just a tint and wax (20 minutes), you will still get charged for a brow lamination as that time slot cannot be refilled and it has already been allocated for your appointment DEPOSITS. Occasionally, a deposit will be required when booking to peak times ( e.g prom, Christmas) where I am turning away other clients or your appoinment is longer than 90 minutes. This will be stated in your confirmation email and once this is paid, it will be non refundable.
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