Deposit for £10 is non-refundable. This is because reserved appointment times block others from booking, and short notice cancellations make it difficult to fill the spot.
If any changes need to be made to your appointment, please notify me at least 24 hours in advance in order to avoid additional charges:
£10 non-refundable deposit is required. All remaining balances are due preferably in cash.
Arriving 10 minutes late will reduce your appointment time in case you require nail art. if necessary, your appointment will need to be cancelled.
Any appointments that are cancelled with less than 24 hours' notice will occur a 50% charge of the appointment fee. 
Clients who fail to attend their appointment will be charged 100% of the appointment fee.