Any cancelations with longer than 48 hours notice can be transferred to another booking, anything within the 48 hour window, will lose their deposit and will be required to pay book with deposit again.
Any forgotten appointments, IE, no shows will require a full 100% payment on the day before booking in again.
Any lateness will still run if not later than 15 minutes but your desired nails may not be able to be completed and we will have to come up with an alternative.
I completely understand sudden things happen in life, and I will completely take that into consideration, but you have to also understand this is my full time job and I have things that I have to pay for.
Thankyou always x