Cancellation Policy: We understand that plans can change unexpectedly, and we strive to accommodate our clients to the best of our ability. However, due to the limited availability of our services and the need to maintain our schedule, we have implemented the following cancellation policy:
Cancellations made with less than 24 hours notice before the scheduled appointment will result in the forfeiture of any booking fees paid. Cancellations made with 24 hours or more notice before the scheduled appointment may be eligible for a refund of any booking fees paid, at the discretion of the management. In cases of emergencies or extenuating circumstances, please contact us as soon as possible to discuss alternative arrangements. We appreciate your understanding and cooperation in adhering to our cancellation policy. If you have any questions or concerns, please don't hesitate to contact us. Thank you for choosing our services.
Sami and Claire Moonchild and Ocean Ltd