1. Introduction
Welcome to Naela Studio. By booking an appointment or using our services, you agree to these Terms and Conditions. Please read them carefully before booking.
2. Appointments and Cancellations
- All appointments must be booked in advance.
- A minimum of 24–48 hours’ notice is required for cancellations or rescheduling. Late cancellations may incur a fee.
- If you arrive late, your appointment may be shortened or rescheduled without a refund.
- No-shows will be charged [specify fee or full service cost].
3. Client Responsibilities
- Clients must disclose any allergies, medical conditions, pregnancy, or skin sensitivities before services.
- Clients must follow pre-service instructions (e.g., clean lashes, no eye makeup).
4. Services
- All treatments are performed by trained and certified professionals.
- Results may vary depending on individual factors such as natural lash health, hair growth, or skin type.
- Aftercare instructions must be followed to ensure the best results. Naela Studio is not responsible for poor results caused by neglecting aftercare.
5. Payments
- Full payment is required at the time of service unless otherwise agreed.
- Accepted payment methods: [list methods, e.g., cash, card, online payment].
- Refunds are only provided for errors or cancellations made by Naela Studio. Gift cards are non-refundable.
6. Health and Safety
- Services are provided in a hygienic and safe environment.
- Clients experiencing eye infections, skin conditions, or contagious illnesses must reschedule.
7. Liability
- Naela Studio is not liable for allergic reactions, irritation, or other adverse effects resulting from undisclosed conditions or improper aftercare.
- Personal belongings are the responsibility of the client.
8. Photography and Social Media
- Photos or videos of services may be taken for marketing purposes.
- By attending the appointment, you consent to the use of images unless you notify Naela Studio in writing.
9. Minors
- Clients under 18 must have written parental consent. Some services may be restricted for minors.
10. Privacy
- Client information is confidential and will not be shared without consent.
- Data collected may be used for appointment reminders, promotions, and service updates.
11. Changes to Terms
- Naela Studio reserves the right to update or modify these Terms and Conditions at any time. Changes will be posted on the website or provided to clients before their next appointment.
By booking a service, you confirm that you have read, understood, and agreed to these Terms and Conditions.
If you want, I can also make a one-page, client-friendly version with Aftercare Instructions included, so you can hand it to clients after their lash or brow appointment. This makes it professional and easy to follow.