Appointments are considered requests only until confirmed. A confirmation message will be sent by Isobel once your booking has been accepted.
A booking deposit is required to secure your appointment. Your appointment will not be held until the deposit has been received.
Any changes or cancellations must be made at least 48 hours prior to your appointment.
Changes made within 48 hours will incur a 50% charge of the total booking
No-shows will be charged 100% of the service cost
All clients must complete a consultation form prior to their appointment. This is required to ensure treatments are carried out safely and appropriately.
By booking an appointment, you agree to these terms and conditions. Failure to attend your appointment or adhere to these policies may result in charges for the full amount of the service or any outstanding balance owed.