Terms and Conditions

𝐍𝐨 𝐒𝐡𝐨𝐰 / 𝐂𝐚𝐧𝐜𝐞𝐥𝐥𝐚𝐭𝐢𝐨𝐧 𝐏𝐨𝐥𝐢𝐜𝐲 If you do not show up to your appointment, there will be a 100% No Show Fee. Any outstanding fees will be added onto your next appointment or taken from the card on file. If you cancel your within 24 hours of your appointment there will be a 50% Cancellation Charge. Any outstanding fees will be added on to your next appointment or taken from the card on file. Rescheduling or amending your appointment can be done via the online booking system or by getting in touch. There is no charge for rescheduling. You will receive an email confirmation following any bookings and an appointment reminder 2 days prior to your appointment. 𝐋𝐚𝐭𝐞𝐧𝐞𝐬𝐬 I operate a 10 minute lateness policy. Anything over 10 minutes from your arranged appointment time and I cannot guarantee I'll have time to carry out your full service. In this case, it may it need to be amended. If there is not sufficient time left to complete the full appointment this will result in a no show charge of 100% of the appointment cost. If you are going to be late please let me know as soon as possible. 𝐀𝐠𝐞 𝐑𝐞𝐬𝐭𝐫𝐢𝐜𝐭𝐢𝐨𝐧𝐬 Due to Insurance I must adhere to treatment age restrictions - clients must be aged 16 and over. 𝐍𝐚𝐢𝐥 𝐀𝐩𝐩𝐨𝐢𝐧𝐭𝐦𝐞𝐧𝐭 𝐏𝐨𝐥𝐢𝐜𝐢𝐞𝐬 Please ensure that if you need a soak off of any product you already have on your nails to book this at the time of booking. If I do not have the time to take your previous nails off your appointment will not go ahead. I do not infill work done by other technicians/salons. If you would like to add nail art on to your appointment, please book in one of the three options at the time of booking. If not, I can’t always guarantee I will have the time to do it. BUILDER CLIENTS - You must book a ‘removal and reapplication’ appointment every FOUR infills. For most, 4 infills is about 12 weeks. Please try to keep track and book this in at the time of booking. I will be in touch if you are due a removal appointment and have not had one in a while. Any nails that require a tip to repair any breaks will be charged at £2 each to cover materials used. Please add ‘Nail Repair - Tip’ onto your booking.