Welcome to our nail salon! We are committed to providing you with a pleasant and satisfying experience. To ensure transparency and mutual understanding, we have established the following terms and conditions. By choosing our services, you agree to abide by these terms.
- Booking: Appointments can be scheduled via phone, online, or in-person. Advanced booking is encouraged to secure your preferred time and date. - Cancellations: We understand that plans can change. Please notify us at least 48 hours in advance to cancel or reschedule your appointment without incurring a fee. - Late Arrivals: If you arrive more than 15 minutes late, we may need to reschedule your appointment to accommodate other clients. - I reserve the right to bring in a booking fee at any point. However all clients will be notified at least two weeks before their next appointment. The booking fee will come off the final bill and will be refundable if the appointment is cancelled with at least 48hrs notice. If the appointment is cancelled within the 48hr time period and I am unable to fill the appointment, the booking fee will be non-refundable.
- Service Descriptions: Detailed descriptions of our services are available on our website and brochure. Please feel free to ask our technicians for more information. - Special Requests: We aim to fulfill special requests where possible. Please inform us when booking your appointment so we can make necessary arrangements.!
- Pricing: All prices are subject to change. Please confirm the current price when booking your appointment. - Payment Methods: We accept cash, credit cards, and debit cards. Payment is due upon completion of services.
- Hygiene: We maintain strict hygiene protocols. Tools are disinfected before each use, and sanitised after use. Disposable items are used when necessary. - Allergies and Medical Conditions: Please inform us of any allergies or medical conditions that may affect your treatment. Your safety is our priority.
- Damage to Personal Items: We are not responsible for damage to personal items during your visit. Please keep valuables safe. - Injury: While we strive to ensure your safety, we are not liable for injuries resulting from pre-existing conditions or failure to disclose relevant information.
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