Terms & Conditions

Booking fee

We reserve the right to ask for a booking fee for any booking made online, on the phone or in our salon for future dates. We reserve the right to determine the size of these fees on a case by case basis entirely at our own discretion. The size of the fee can be anywhere up to 100% of the sales value of the services booked. Booking fees are non-refundable. If you change your appointment up to 24 hours before start time we will move your deposit to your new time. If you change your appointment less than 24 hours before start time we reserve the right to cancel your appointment and keep your fee. If you cancel your booking within 24 hours you will lose your fee.