Clients to arrive on time for there appointment, we will allow a 15 minute grace period as we know things happen that can delay you somtimes after this time your appointment will be cancelled and any booking fee paid lost due to being unable to fill the booking, if no clients booked in after and time allows stylist/therapist may still be able to do the treatment, this is at there discretion. Clients to arrive with clean hair, lashes and/or brows depending on service your coming in for No plus 1s including children allowed due to my work space being small and having lots of products and instruments around that could be dangerous to little hands. Booking fees, these are to be paid at time of booking to secure your appointment, if this fee isn't paid your appointment will not be secured and could be booked by somone else, current fee is £10, this covers us for late cancellations or no shows. Cancellations upto 48hrs before booking will be able to move there appointment with current booking fee, if done after this time the booking fee will be lost and will require a new booking fee to be paid before excepting any other bookings, current booking fee is £10, which can come off treatment price or be carried forward to next appointment.
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