Terms and Conditions

Booking Policy • All appointments must be booked in advance via Solo • A non-refundable deposit of £10 is required to secure your booking. This amount will be deducted from your final bill. Late Policy • Clients are given a 10-minute grace period. If you are more than 10 minutes late, your appointment may be cancelled or rescheduled, and your deposit will be forfeited. • If you arrive late and your service still proceeds, your appointment may be shortened to avoid impacting other clients. Cancellation & Rescheduling Policy • You must provide at least 24 hours notice to cancel or reschedule your appointment. • Cancellations made with less than 24 hours’ notice will result in a forfeiture of your deposit & 50% of the treatment cost. • No-shows will be charged full price of the service booked. 4. Refund Policy • All services rendered are non-refundable. • If you are unsatisfied with your service, please notify us within 24 hours so we can address the issue appropriately.