Please arrive on time for your appointment. If you are more than 15 minutes late, it may be necessary to reschedule your appointment or adjust your treatment to avoid affecting the next client's appointment.

Bank transfer and cash payments are accepted on the day.

I truly understand that life can throw unexpected challenges our way, and sometimes appointments have to be cancelled. As a small business owner, I've put policies in place to help protect both myself and my business. To ensure that I can continue providing quality service to all of my clients, I kindly ask for as much notice as possible if you need to cancel. Ideally, this would be no later than 48 hours before your appointment. If a cancellation occurs within 12 hours of your appointment, I hope you'll understand that a fee of 50% of the booked treatment price will apply, as it can be difficult to fill that slot on such short notice. Thank you for your consideration, and I’m here to help if you have any questions or need to reschedule.