By booking an appointment with Remoush, you agree to the following Terms & Conditions. Please read them carefully before making a booking.
PATCH TESTS
• A patch test is required at least 24 hours prior to your appointment for all new clients booking lash or brow treatments. • Patch tests are the client’s responsibility. Appointments will not go ahead without a valid patch test, and the booking will be treated as a late cancellation. • Patch tests are required again if:
BOOKINGS & DEPOSITS
• All appointments must be booked through our official booking system. • A deposit may be required to secure your booking. Deposits are non-refundable and deducted from the total cost of your appointment. • Appointment times are reserved exclusively for you.
CANCELLATIONS & RESCHEDULING
• You may cancel or reschedule your appointment up to 48 hours in advance with no charge. • Cancellations made within 48 hours of your appointment will incur a 50% cancellation fee. • No-shows or cancellations on the day of the appointment will be charged 100% of the treatment price. • Failure to pay cancellation or no-show fees may result in refusal of future bookings.
LATE ARRIVALS
• Please arrive on time to ensure you receive your full treatment. • Arrivals more than 10 minutes late may need to be shortened or rescheduled. • If we are unable to carry out your treatment due to lateness, it will be treated as a late cancellation and charged accordingly.
REFUNDS
• All treatments are non-refundable. • Results vary from person to person, and by proceeding with your treatment you acknowledge and accept this. • Any concerns must be raised within 48 hours of your appointment so we can assess and advise appropriately.
RESULTS & AFTERCARE
• Remoush cannot be held responsible for issues caused by:
• Aftercare advice is provided and must be followed to achieve the best results and longevity.
MEDICAL CONDITIONS & ALLERGIES
• Clients must disclose all medical conditions, allergies, medications, pregnancy or breastfeeding status prior to treatment. • Remoush reserves the right to refuse treatment if it is deemed unsafe to proceed.
RIGHT TO REFUSE SERVICE
• Remoush reserves the right to refuse or discontinue treatment at any time if:
CHILDREN & GUESTS
• For safety and insurance reasons, no children or additional guests are permitted unless agreed in advance.
PERSONAL BELONGINGS
• Remoush is not responsible for any loss or damage to personal belongings during your appointment.
PRICES & SERVICES
• Prices are subject to change without notice. • Treatment times and prices may vary depending on individual requirements.
PHOTOGRAPHY & SOCIAL MEDIA
• Photos/videos may be taken for training, marketing and social media purposes. • Please inform us prior to your appointment if you do not consent.
ACCEPTANCE OF TERMS
By booking an appointment with Remoush, you confirm that you have read, understood, and agreed to these Terms & Conditions.
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Wet set classics are created using all closed fans - for the ladies that love a natural look. They mimic the look of wet lashes, looking bolder and thicker.
Please arrive to your appointment with no eye makeup/other eyelashes/mascara.
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Mega volumes are for the ladies that want more than Russians. Using volume fans with a lighter weight to form a bigger fan of lashes (dependant on natural lash health) to create a mega full set.
Please arrive to your appointment with no eye makeup/other eyelashes/mascara.
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The most popular service I offer! Russians are created using volume fans, they are versatile. We can make them wispy, full or fluffy - whatever you desire.
Please arrive to your appointment with no eye makeup/other eyelashes/mascara.
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Hybrids are created using a mix of volume fans and classics. Perfect for the ladies that want more volume but not as far as Russians.
Please arrive to your appointment with no eye makeup/other eyelashes/mascara.
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YY lashes are for the ladies that are looking for something a little bit more than classics but not as far as hybrids. The name YY comes from the way the fan looks!
Please arrive to your appointment with no eye makeup/other eyelashes/mascara.
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Classic eyelash extensions are for the ladies that like the natural look. They are created using one eyelash extension to one natural lash.
Please arrive to your appointment with no eye makeup/other eyelashes/mascara.
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The Wispy Set is created using a mix of volume and closed Russian fans. Longer and shorter lengths are used to create texture and wispiness - giving you length and volume without being too heavy !
Please arrive to your appointment with no eye makeup/other eyelashes/mascara.
Please ensure you have booked your patch test + consultation if you are a new client to REMOUSH.
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BIAB (Builder Gel in a Bottle) A strengthening gel applied over your natural nails to add durability and support growth. Perfect for clients who want strong, healthy-looking nails with a clean, natural finish. Ideal as an overlay or with colour/designs.
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HD Brows is a bespoke eyebrow treatment that is totally tailored to you – not a brow stencil in sight. It’s so much more than a standard eyebrow tint and wax; we combine a unique design formula with custom-blended colour, hair removal and make up application for brows that suit you.
PATCH TEST REQUIRED FOR NEW CLIENTS 48hrs BEFORE TREATMENT - Please book accordingly
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Wanting a brow tidy up without having the full HD Brow treatment? Look no further!
We will discuss your overall brow goals - including likes and dislikes, map out your brows and ensure you are happy with the shape, followed by waxing
This treatment is great to add alongside your lash appointment or just by itself!
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Wanting a brow tidy up without having the full HD Brow treatment? Look no further!
We will discuss your overall brow goals - including likes and dislikes, map out your brows and ensure you are happy with the shape, apply a custom-blended tint and follow this on with waxing.
This treatment is great to add alongside your lash appointment or just by itself!
**PATCH test required for tint - please book accordingly
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BrowSculpt is a brow lamination, the HD way. Again it goes without saying that HD is just more than your average brow service! BrowSculpt can be used to lift or correct the brows, you will expect to have everything involved in HD Brows + the lamination process - which is a two-step perming process, allowing us to manipulate the brow hairs into a new position. BrowSculpt generally lasts around 4-6weeks but with proper aftercare followed the treatment can last up to 8 weeks!
For more info on ‘HD Brows’ please see description attached to ‘HD Brows’
PATCH TEST REQUIRED FOR NEW CLIENTS 48hrs BEFORE TREATMENT - Please book accordingly
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Infills are recommended every 2-3 weeks to keep your lashes fresh. Do not book this service if you haven’t already had a full set of Mega Volume from REMOUSH.
We do not infill other lash techs work. We can remove them and do a full set - please message me on Instagram (REMOUSHEYELASHES) if you need assistance.
You need more than 50% of your lashes left for an infill - anything more will have to be classed as a full set.
Please arrive to your appointment with no eye makeup/mascara.
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Infills are recommended every 2-3 weeks to keep your lashes fresh. Do not book this service if you haven’t already had a full set of the Wet Set from REMOUSH.
We do not infill other lash techs work. We can remove them and do a full set - please message me on Instagram (REMOUSHEYELASHES) if you need assistance.
You need more than 50% of your lashes left for an infill - anything more will have to be classed as a full set. If you are unsure, please message me.
Please arrive to your appointment with no eye makeup/mascara.
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Infills are recommended every 2-3 weeks to keep your lashes fresh. Do not book this service if you haven’t already had a full set of classics from REMOUSH.
We do not infill other lash techs work. We can remove them and do a full set - please message me on Instagram (REMOUSHEYELASHES) if you need assistance.
You need more than 50% of your lashes left for an infill - anything more will have to be classed as a full set. If you are unsure, please message me.
Please arrive to your appointment with no eye makeup/mascara.
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Infills are recommended every 2-3 weeks to keep your lashes fresh. Do not book this service if you haven’t already had a full set of classics from REMOUSH.
We do not infill other lash techs work. We can remove them and do a full set - please message me on Instagram (REMOUSHEYELASHES) if you need assistance.
You need more than 50% of your lashes left for an infill - anything more will have to be classed as a full set. If you are unsure, please message me.
Please arrive to your appointment with no eye makeup/mascara.
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Infills are recommended every 2-3 weeks to keep your lashes fresh. Do not book this service if you haven’t already had a full set of Signature Lashes from REMOUSH.
We do not infill other lash techs work. We can remove them and do a full set - please message me on Instagram (REMOUSHEYELASHES) if you need assistance.
You need more than 50% of your lashes left for an infill - anything more will have to be classed as a full set. If you are unsure, please message me.
Please arrive to your appointment with no eye makeup/mascara.
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Infills are recommended every 2-3 weeks to keep your lashes fresh. Do not book this service if you haven’t already had a full set of Russians from REMOUSH.
We do not infill other lash techs work. We can remove them and do a full set - please message me on Instagram (REMOUSHEYELASHES) if you need assistance.
You need more than 50% of your lashes left for an infill - anything more will have to be classed as a full set. If you are unsure, please message me.
Please arrive to your appointment with no eye makeup/mascara.
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Infills are recommended every 2-3 weeks to keep your lashes fresh. Do not book this service if you haven’t already had a full set of YY Lashes from REMOUSH.
We do not infill other lash techs work. We can remove them and do a full set - please message me on Instagram (REMOUSHEYELASHES) if you need assistance.
You need more than 50% of your lashes left for an infill - anything more will have to be classed as a full set. If you are unsure, please message me.
Please arrive to your appointment with no eye makeup/mascara.
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Patch tests and consultations are required for Brows - this is to ensure you are not allergic to the tint and to also establish what you would like to achieve with your brows with our tailored to you consultation.
We will apply the tint to your forearm where you can see it and cover with a micropore tape - it can be removed after 48hrs.
You need to allow 48hrs before booking your treatment after the patch test.
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In the appointment, we will talk about what your desired look is, what you like and what you don’t and if you’re open to it, we can recommend what we think would look best for you.
For the patch test, we will need to apply one small classic lash extension to your natural lash on either eye. This is because the glue does not touch your skin, it bonds to your natural lash. Please arrive to your appointment with no other lashes/eye makeup/mascara.
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Remove your lashes and have a refreshing lash bath/cleanse with a purpose made eyelash cleanser.
Can be booked to be remove lashes by another lash tech or REMOUSH.
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LVL Lash Lift, a revolutionary treatment designed to enhance your natural lashes, giving them a lifted, natural appearance.
Trained by the industry renowned Nouveau Lashes - expect to have all top-quality Nouveau products used throughout the treatment.
Lash lift is great for the ladies that are looking for a natural enhancement with minimal maintenance. LVL should be maintained every 6-8 weeks.
Serena is so friendly and professional. I love my eyelashes. 🩷
Neli
Couldn’t recommend more. So professional and I always leave with the best lashes!!
Heidi
Love getting my lashes done by Serena! It’s like going to see my friend now 🫶🤍
Olivia