Terms and Conditions

Cancellations and no shows: Cancellations made less than 48hrs or 'no-shows' will be charged 100% of the appointment fee. Not paying this means no further appointments will be made. Cancellations made after 48 hours before your appointment you can reschedule. In addition, all appointments have a £10 non-refundable deposit. Lateness: Let me know if you are running late as soon as you can. i have a 15 minutes grace period, after your appointment will be cancelled. And you will be charged 100% of the appointment fee. Other: Please come alone to appointment, no children or pets. Infills/rebalances booked past 4 weeks will be extra due to more work and if i need to do a soak off. I will only remove nails I have done, if not please come with bare nails. For nail fixes/ chipped nail repairs please let me know via ig @rosenambasa at least 3 days before your service.