RUVÈ BOOKING POLICY & TERMS
✨ Available Appointment Days
- Monday, Wednesday & Friday.
- Alternative days may be available upon request with a minimum spend of £45.
💳 Deposits
- A 50% non-refundable deposit is required for all bookings.
- Deposit payment details will be sent via text message.
- Deposits must be paid within 24 hours of receiving your booking confirmation or your appointment will be cancelled.
⚡ Last-Minute Bookings
- Bookings made within 24 hours of the appointment time require full payment upfront.
- Failure to pay will result in cancellation of the appointment.
📅 Rescheduling
- Appointments can be rescheduled with 48+ hours notice.
- Rescheduling with less than 48 hours notice will result in the loss of your deposit.
- If an appointment is rescheduled more than once, the original deposit will be forfeited and a new deposit will be required.
🚫 No-Shows
- Failure to attend your appointment without a valid reason will result in the loss of your deposit and may result in being unable to book future appointments.
🔄 Appointment Rearrangement
- Appointments booked under £30 may occasionally need to be rearranged if there are no other bookings scheduled that day. This helps ensure the salon diary remains financially viable.
🩹 Patch Testing
- Patch tests must be arranged directly with Ruvè.
- Patch testing is the client’s responsibility. Ruvè cannot be held liable for any reactions where a patch test has not been completed.
❌ Cancellations
- All deposits are strictly non-refundable.
- Cancellations made with less than 72 hours notice will be charged the remaining 50% balance of the treatment due to the inability to refill the appointment slot.
🕰️ Out Of Hours
• Appointments booked for 6pm or later will incur a £5 additional charge.
By booking with Ruvè, you are confirming that you have read and agreed to these terms and conditions.