Terms and Conditions

I understand that special circumstances are unavoidable and a cancellation may be necessary. If you find yourself unable to keep your appointment, I request at least 48 hours notice. Please do this via the booking app. Cancellations via social media will not be valid because I won’t always see your message in time. Clients that do not honour their appointments may be charged a cancellation fee as follows: Up to 48 hours notice: can be cancelled and deposit rescheduled to another appointment within 90 days. Deposits are non-refundable. Between 48 hours and time of appointment: service subject to a charge up to the full amount of services. Failure to show: the entire service will be charged. This courtesy enables the availability to schedule another client in, and in turn, maintains a higher availability of services for you as well as others. This is a policy that you will be agreeing to when booking an appointment with me via the booking app and is your responsibility to read and understand it. In order to provide the best quality of service, I kindly ask my clients to arrive on time and are ready to start at the time selected. If you are 15 or more minutes late, your appointment will need to be rescheduled to later date or to the end of the day.