Terms & Conditions

To ensure the best experience for all clients and to protect appointment times, please read and agree to the following terms and conditions before booking.

Deposits

All semi-permanent and permanent makeup appointments require a non-refundable deposit at the time of booking. This deposit secures your appointment date and time and will be deducted from the total cost of your treatment.

Cancellations & Rescheduling

We understand that schedules can change. If you need to cancel or reschedule your appointment, we kindly ask for at least 24 hours’ notice.

• Cancellations made with less than 24 hours’ notice will result in the loss of your deposit.
• Deposits are non-refundable under any circumstances.
• Failure to attend your appointment (no-shows) will also result in the loss of your deposit and may require full payment upfront for future bookings.

Late Arrivals

Please arrive on time for your appointment. If you are more than 10–15 minutes late, your appointment may need to be shortened or rescheduled, and your deposit may be forfeited.

Treatment Suitability

It is the client’s responsibility to disclose any medical conditions, allergies, medications, or previous cosmetic tattoo work prior to the appointment. Certain conditions may prevent treatment from being performed.

Results & Healing

Semi-permanent and permanent makeup results vary from person to person. Healing is a process, and final results may take several weeks. Touch-ups may be recommended to achieve the desired outcome.

Aftercare

Proper aftercare is essential for the best healed results. Full aftercare instructions will be provided, and clients must follow them carefully. We are not responsible for poor results due to failure to follow aftercare guidance.

Right to Refuse Service

For the safety of all clients, we reserve the right to refuse service to anyone if treatment is deemed unsuitable or if policies are not respected.