Cancellations or reschedules within 48 hours will forfeit the deposit and incur a £20 fee. Within 24 hours, the fee is £30 and will be charged to the card on file.
All cancellations must be made via the booking site. Cancellations attempted via DM or any other form of contact, are not valid, and all applicable fees will still apply.
This is clearly stated in the automatic Instagram message sent to every client after their initial message. Failure to follow these instructions does not exempt you from cancellation or no-show fees.
Appointments may be rescheduled a maximum of two times. A third reschedule will be treated as a cancellation, meaning your original deposit will be forfeited and a new deposit will be required to book another appointment.
Rescheduling with 48–24 hours notice may incur an additional rescheduling fee. For changes made with less than 48 hours notice, please refer to the Cancellation Policy section, as cancellation/late-notice fees may apply.
If you are late for any reason i must be informed. Anything later than 5 mins will result in a £10 late fee. 10-15 mins late will have a fee of £20 and anything later is £30 or may result in your appointment being cancelled. Late fees MUST be paid before the appointment can continue.
On a busy day, bookings that are later than 5 - 10 minutes will result in a cancellation, and will be treated as a last minute cancellation.
Ensure you eat prior to your appointment.
Bring some refreshments and snacks!
No heavy drinking the night before.
Only one person is allowed, and must be made known via consent form.
Wear loose, comfortable clothing.