Welcome! Thank you for booking at That Welsh Nail Guy Please take a moment to read through our Terms and Conditions to ensure you have a smooth experience. By booking your appointment, you are agreeing to the following terms. Any queries at all please message me BEFORE your appointment.

When securing your appointment through my online booking system you will be asked to enter your card details to secure the appointment and pay a 25% deposit - deposits are non refundable. If you reschedule your appointment within 48hours, you will be charged 50% of the treatment price, excluding any promotional offers. If you do not turn up to your appointment, you will be charged 100% of the treatment price, excluding any promotional offers.

The remaining balance has to be paid on the day of the appointment upon completion of the service, either via bank transfer, through the app, contactless or exact cash.

Please ensure you select the correct service when booking, as the time allocated to you will be dependant on the booking selected. If you are unsure about which service to select, feel free to contact me via social media or email for clarification.

Please aim to arrive on time or a little early for your appointment. A 15-minute lateness grace period will be granted. If you arrive more than 15 minutes late, your service may be cancelled, and you will be charged 100% of the full appointment price excluding any promotional offers.

All nail fixes are free within 72 hours after your appointment, as long as they are communicated within that timeframe to me. Any nail fixes beyond the 72 hour period will be payable in line with the nail fix price range.

Any concerns or issues with your service should be brought up during the appointment or before you leave. If you’re not happy with your treatment, please let me know during the appointment so I can fix it, I don’t want anyone leaving their appointment with nails they are unhappy with. Once you’ve left the appointment, no refunds will be offered.

My services are only available to clients aged 16 and over. If an appointment is made for anyone under 16, the service will not be carried out and full appointment price will be charged. If I have any concerns around age, I will ask for a proof of age before the appointment.

As there is a lot of high cost items & equipment, children under the age of 11 are not permitted in the salon.

Please come to your first appointment with clean, bare nails. I ONLY remove work completed at the Ginger by Zoe studio. I WILL NOT rectify other nail technicians work.

If you’re feeling unwell, please reschedule your appointment. Depending on the situation, you may be asked to wear a mask. If you don’t wish to wear a mask, your appointment will be cancelled, and you will be charged the appointment full price.

If you have any accessibility needs, please let me know before your appointment. I will do my best to provide reasonable adjustments.

The best way to contact me for bookings, inquiries, or treatment details is through social media or email; IG - @thatwelshnailguy Email – thatwelshnailguy@outlook.com

This is a safe space, I do not tolerate any form of hateful or discriminatory behaviour. If this occurs, you will be asked to leave immediately and will be prohibited from booking future appointments.