Terms and Conditions

Cancellation & Rescheduling Policy At The Glow Room, we understand that plans can change. If you need to reschedule your appointment, we kindly ask for at least 48 hours’ notice to allow us to offer the slot to another client. Appointments can be rescheduled with no penalty if done before this timeframe. Cancellations or rescheduling requests made within 48 hours of your appointment will result in the loss of your booking fee, as we are unable to fill the appointment on short notice. No shows will be charged 100% of the treatment cost. We appreciate your understanding and cooperation in helping us maintain a smooth and fair booking system for all clients.