Terms and Conditions

BOOKING POLICY If you are a new client to secure your appointment a £10 non refundable deposit is required, without this your appointment will not be booked. NO SHOWS/ CANCELLATIONS I understand life happens which means we can't make appointments. However, please give me a minimum of 48hrs notice if you wish to cancel or rearrange your appointment. If you are more than 10 minutes late this could result in your appointment being cancelled but you will still be required to pay the full amount. Any unpaid fees will result in all future appointments being cancelled and you will not being able to book in again. BEFORE YOUR APPOINTMENT Please come to your first appointment with nothing on your nails (I do not soak off or infill other peoples work) Please send me any designs (as many as you like, we can decide together) before your appointment so I have an idea what we are doing. COME ALONE TO YOUR APPOINTMENT. (If you are unable to get childcare please let me know 48 hours before so we can re arrange your appointment) LAST THING - When you arrive please park next to my car (Green Mini) I only have one space for clients please do not park anywhere else, if there is a car already there wait til it’s gone and then park in that space. Thank you Love Charlotte x