Please make sure you fill out your consultation form during the booking process. It is important to state if you have any medical conditions, scalp conditions or allergies.
Head Spa treatments cannot be carried out on clients who are pregnant. Head Spa treatments should be avoided if your hair has just been recently coloured as new colour may be removed during treatment. The Scalp Sanctuary is currently only able to accommodate one person at a time.
A non-refundable 50% deposit is required to reserve your appointment. Due to time and capacity, your appointment cannot be secured if a deposit has not been paid. Once you have secured a booking date, you will receive both text message and an email confirmation, please check junk email if it does not show up in your inbox.
We kindly ask that any cancellations or appointment changes be made at least 48 hours in advance of your scheduled treatment time. Cancellations made within 48 hours will incur a 50% fee, and no-shows are charged in full. Thank you for your understanding and respect for our time and care.
“Gift voucher bookings require 48 hours’ notice for cancellations. Late changes or no-shows will result in the loss of voucher value.”
Thanks for your understanding x