Terms and Conditions

Terms and Conditions for Gel Nail Appointments 1. **Appointment Booking** - All appointments must be booked in advance via phone, email, or online booking system. - A non-refundable deposit of £10 is required to secure your appointment. 2. **Cancellation Policy** - Cancellations must be made at least 24 hours in advance. - Cancellations made within 24 hours of the appointment will incur a 50% charge of the service booked. - No-shows will be charged 100% of the service fee. 3. **Rescheduling** - Rescheduling requests must be made at least 24 hours before the appointment. - Rescheduling within 24 hours of the appointment may incur a £10 rescheduling fee. 4. **Late Arrivals** - Please arrive on time for your appointment. Arrivals more than 15 minutes late may result in a shortened service time or rescheduling, with applicable fees. 5. **Health and Safety** - Clients must inform the technician of any health conditions, allergies, or infections prior to the appointment. - Services will not be provided to clients with visible infections or contagious conditions. - Proper hygiene practices are maintained, and tools are sanitized between clients. 6. **Payment** - Full payment is due upon completion of the service. - Accepted payment methods include Cash, Card and PayPal. 7. **Service Guarantee** - We strive for client satisfaction. If you are unhappy with your service, please inform us within 48 hours for a complimentary fix. - Refunds are not provided, but adjustments will be made within 72hrs if there are any issues. 8. **Personal Items** - The salon is not responsible for any loss or damage to personal items. 9. **Children and Pets** - For safety reasons only well behaved children/ 1 dog can sit in the room with you. 10. **Consent** - By booking an appointment, you agree to these terms and conditions and consent to the gel nail service. --- These terms and conditions help ensure a smooth and professional experience for both the technician and the client. You may need to adjust specific details to fit your unique circumstances and local regulations.