Terms and Conditions

By booking an appointment at The Cow Shed Nail Retreat, you agree to the following terms: Appointments & Cancellations: When you book an appointment, that time is set aside just for you. If you need to cancel or reschedule, please give at least 24 hours’ notice. No-shows (failing to turn up without notice) will be charged 100% of the appointment cost. Feeling Unwell: If you are unwell with something contagious, please reschedule your appointment. If your illness is not contagious, I'm happy to carry on with your treatment. If I am unwell, I’ll contact any affected clients as soon as possible. Who Can Attend: Due to limited space, please attend alone unless we’ve agreed otherwise in advance. New Clients: If it’s your first appointment, please arrive with bare nails (no polish, gel, BIAB, or acrylic) so I can assess your natural nail health. If this isn’t possible, your treatment may need to be rescheduled. Thank you for your understanding and support. These terms help me run smoothly and give each client the best experience possible.