Terms and Conditions

Welcome to The Training Hub London, a beauty collective and training academy. Thank you so much for choosing to book in with us, please read the following T&Cs before booking in:

ALL treatments require a deposit to be booked. Deposits will be deducted from the total price of the treatment and the remaining balance is to be paid in CASH on the day of the appointment.

There are treatments that require patch tests, this will be indicated in the treatment description. If you have booked in for a treatment that requires a patch test you will need to email to book one in [appointments@browbarldn.co.uk]. *Patch tests are MANDATORY and cannot be waived, they have to be done within a minimum of 48 hours prior to your appointment. **If you fail to book in for your patch test or fail to attend your patch test appointment, you will forfeit your deposit and you will then need to make a new booking on an alternative date.

Please arrive to your appointment ON TIME. We do not have an accessible waiting area so please make sure you arrive at the appointment time and NOT earlier. *If there is a possibility that you will arrive late please ensure to let me know ASAP. I give a 10 MINUTE grace period before your appointment is cancelled and your deposit is forfeited, you will then need to make a new booking on an alternative date.

If under any circumstances you need to cancel or reschedule, you can do so up to 48 hours prior to your appointment. Any cancellations or changes made within 48 hours of the appointment date, will result in the deposit being forfeited [non-refundable].

If you fail to attend an appointment without notifying me or cancelling via the email link, you will have to pay the FULL amount of the missed appointment before being able to book in again. You will also need to pay for the new appointment IN FULL when making the booking.

If you need to make any changes to your appointment (for example, you have booked in for multiple treatments and no longer require one of your treatments) - this must be done 48 HOURS PRIOR to your appointment date. Any changes made WITHIN the 48 hour window or on the day of the appointment will incur the original booking price cost. Changes made on such short notice will be treated as a last minute cancellation and you will be required to pay the FULL amount of your booking.

No plus ones or children are allowed at the appointment.

*Please make sure you have read all the above T&Cs before booking in. Thank you once again for choosing to book in with The Training Hub London, EVERY single appointment is appreciated. Love, TTHL Team xoxo