Terms and conditions

By booking an appointment, you agree to the following terms: 1. No Plus Ones – To ensure a calm and focused environment, clients must attend appointments alone unless otherwise agreed in advance. 2. Deposit – A non-refundable £5 deposit is required to secure all bookings. Your appointment is not confirmed until the deposit is received. 3. Cancellations – Cancellations made 24 hours or less before your appointment will incur a £10 cancellation fee. 4. No Shows – Clients who fail to attend without notice will be banned from future bookings unless they pay the full service amount upfront for any future appointment. 5. Lateness – There is a 15-minute grace period for late arrivals. After this, a £10 late fee will be added to your total. Excessive lateness may result in your appointment being cancelled and treated as a no-show. 6. Payments – All fees (including deposits, cancellation fees, late fees, and no-show charges) must be paid in full before any new appointment is accepted. These policies are in place to protect my time, ensure fairness for all clients, and maintain a professional service.