Terms and conditions

Welcome to Velavè Sculpt (“we,” “us,” or “our”). These Terms and Conditions govern your use of our website, your booking of services and your participation in any treatments provided by us. By accessing our website, making a booking or receiving a service you agree to these Terms and Conditions. Please read them carefully before booking.

1. Our Services

Velavè Sculpt provides professional massage therapy, body sculpting and related wellness treatments. All services are carried out by qualified and insured practitioners, in accordance with UK industry standards. We reserve the right to refuse service to anyone if we believe it is unsafe or inappropriate to proceed.

2. Health & Medical Disclaimer

Our treatments are designed to support relaxation, wellbeing and aesthetic enhancement. They are not a substitute for medical care or professional medical advice.

Before your appointment, you must inform us of any:

• Medical conditions, recent surgeries, injuries or illnesses
• Allergies or sensitivities
• Current medications
• Pregnancy or postnatal conditions

We do not diagnose, treat, or prescribe for medical conditions. If you have any health concerns, please consult your GP or healthcare provider before booking or undergoing treatment.

3. Booking & Cancellation Policy

• Appointments can be made via our website, phone or in person.
• A deposit may be required to secure certain treatments.
• Deposits are non-refundable but may be transferable if you reschedule within the required notice period.
• Cancellations or reschedules must be made at least 24 hours in advance of your appointment.
• Late cancellations (less than 24 hours) or missed appointments (“no-shows”) may result in a fee of up to 50% of the treatment cost.
• Repeated no-shows may lead to refusal of future bookings.

4. Payments

• We accept - debit/credit card, cash, online payments (no AMEX)
• All prices are listed in GBP (£) and include VAT where applicable.
• Prices and offers are subject to change without prior notice.
• Full payment is required at the time of your treatment unless otherwise agreed in writing.

5. Client Conduct

Velavè Sculpt maintains a safe, professional and respectful environment for both clients and staff.

We expect all clients to:

• Maintain personal hygiene
• Arrive on time for their appointment
• Treat staff and other clients respectfully

Inappropriate behaviour, including sexual remarks, harassment or intoxication, will result in immediate termination of the session without refund and may lead to a permanent ban from the premises.

6. Body Sculpting Results Disclaimer

Results from body sculpting and contouring treatments vary from person to person depending on body type, lifestyle, diet, and overall health.

Velavè Sculpt cannot guarantee specific results as outcomes depend on individual factors and adherence to aftercare guidance. Before-and-after images shown on our website or social media are examples only and do not guarantee similar results.

You agree to follow all aftercare instructions provided by your practitioner. We are not liable for adverse outcomes resulting from failure to follow post-treatment advice.

7. Limitation of Liability

Velavè Sculpt, its employees and affiliates shall not be liable for any injury, loss or damage arising from your use of our services, except where required by UK law. Our total liability to you for any claim shall not exceed the amount paid for the specific treatment in question.

Nothing in these Terms excludes or limits liability for:

• Death or personal injury caused by our negligence
• Fraud or fraudulent misrepresentation
• Any liability which cannot legally be excluded under UK consumer protection law (e.g., the Consumer Rights Act 2015)

8. Data Protection & Privacy

We collect and process personal information in accordance with the Data Protection Act 2018 and the UK General Data Protection Regulation (UK GDPR).

Please refer to our Privacy Policy for full details on how we collect, use and protect your personal data.

9. Age Requirements

• Clients must be 18 years or older to receive body sculpting services.
• Clients under 18 may receive massage treatments only with written parental or guardian consent.

10. Intellectual Property

All content on the Velavè Sculpt website — including text, images, branding and logo — is the property of Velavè Sculpt and is protected by copyright laws. You may not reproduce, modify or distribute any content without our prior written permission.

11. Changes to These Terms

We may update or modify these Terms and Conditions at any time. The latest version will always be available on our website. By continuing to use our website or services, you agree to be bound by the updated Terms.

12. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of England and Wales. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the English courts.