Bookings & Deposits
A non-refundable deposit of £10 is required to secure all appointments.
This deposit will be deducted from the total cost of your service on the day.
Appointments are not confirmed until the deposit has been received.
2. Cancellation & Rescheduling
48 Hours Notice: You may reschedule or cancel your appointment up to 24 hours in advance without losing your deposit.
Late Cancellations: Cancellations made within 24 hours of the appointment will forfeit the deposit.
Same-Day Cancellations/No-Shows: You will be charged 50% of the remaining service balance. Some exceptions can be made. Future bookings may be restricted.
3. Lateness Policy
Please arrive on time. If you are more than 15 minutes late, your appointment may be shortened or cancelled to avoid impacting the next client.
The full service fee will still apply even if the service is shortened due to lateness.
4. Nail Health & Safety
Infections: I cannot perform services on nails with suspected fungal infections, open wounds, or severe damage. Please notify me in advance if you have concerns.
Allergies: Please disclose any known allergies (especially to acrylics, gels, or latex) prior to your treatment.
Foreign Refills: I do not "refill" work done by other technicians. A full removal and new set will be required to ensure quality and hygiene.
5. Repairs & Guarantees
I offer a 7 day guarantee on all services. If a nail chips or lifts within this window due to application error, I will repair it free of charge.
Repairs after this period, or damage caused by forceful impact, cleaning chemicals, or "picking," will incur a small repair fee.
6. Payment
The remaining balance must be paid in full at the end of the service.
Accepted payment methods: [Cash, Card, Bank Transfer].
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