Terms and conditions

1. Introduction Welcome to Yorkshire Beauty Gels. These Terms and Conditions protect both you (the client) and me (Lisa Mcculloch) by setting clear expectations before any service is provided. By booking an appointment, you agree to be bound by these terms. 2. Booking Confirmation I review and confirm all bookings before accepting them. A booking is considered confirmed only when I have approved it. I reserve the right to decline any appointment request if necessary. 3. Booking Fee & Payment A fixed booking fee (in GBP) is required for each appointment. This fee secures your booking and will be deducted from your total bill at the end of the appointment. The remaining balance must be paid in full at the end of your service. Accepted payment methods include cash, card, and bank transfer. 4. Cancellation & Rescheduling A minimum of 24 hours’ notice is required to cancel or reschedule your appointment without losing your booking fee. Cancellations or rescheduling requests within 24 hours of the appointment time may result in forfeiture of the booking fee. 5. Refunds Once the service is completed and you have left the salon, no refunds are provided. However, I am committed to working with you to find a suitable solution to any issues you may encounter with the service. Please contact me right away if you have any concerns. 6. Consultation Forms & Patch Tests Some services may require you to complete a consultation form before your appointment. Certain treatments also require a patch test. If a patch test is required and not completed within the specified time frame, I may need to revise or cancel your booking to ensure your safety. 7. Client Expectations Please arrive for your appointment with clean hands and without using hand cream beforehand. This ensures optimal results and a more efficient service. 8. Health & Safety Please attend your appointment alone unless you require a registered carer. Children under 16 are not permitted in the salon due to the presence of chemicals. Please arrive at your appointment alone as I have no waiting area .This time is set aside for your relaxation and self-care. 9. Data Protection Your personal information is only collected and used for booking and communication purposes, in accordance with applicable data protection laws. I do not share your data with third parties without your consent. 10. Limitation of Liability I will not be held liable for any damages, injuries, or losses arising from services performed, except where required by law. Your health and satisfaction are my priority, and I will always strive to provide high-quality, professional services.