Terms and Conditions

To secure an appointment, we may need your card details or a non-refundable booking fee. Your card won't be charged initially, but a no-show or late cancellation will trigger charges. Cancellations within 48 hours are 50%, within 24 hours are 100%, and no-shows are 100%. The booking fee is non-refundable but transferable once within 30 days with over 48 hours' notice. Special offers require a 50%-100% non-refundable deposit, with 100% charge for cancellations within 24 hours or no-shows. Appointment reminders are sent 72 hours before, and early contact is encouraged to avoid charges. Full payment may be required upfront, treated as a non-refundable booking fee, subject to late cancellation charges. Without a booking fee or card capture, canceling within 48 hours may incur a 50% charge (100% within 24 hours), and future bookings may require full payment in advance. Missing an appointment without notice may result in removal from the online booking system, requiring full payment for new appointments. Special offer prices can't be carried over for missed appointments.