Why it Works:

Everyone loves to feel appreciated, and a loyalty scheme is a perfect way to show your clients how much you value them. It not only gives them an extra reason to keep booking but also makes them feel like part of something special - your community of loyal, VIP clients.

Loyalty schemes create excitement and build long term relationships. They encourage clients to book regularly and spend more to reach their rewards. This keeps your diary full and gives your clients a sense of accomplishment every time they redeem their reward.

How it Works:

Solo’s loyalty scheme is completely customisable. You can base it on the number of appointments a client completes or the total amount they spend. For example, you could reward clients with 10% off after five bookings or after spending £100.

The best part? When you enable a loyalty scheme on Solo, all your clients are automatically enrolled. There’s no need for extra admin on your end, and your clients don’t have to sign up manually - it’s seamless for everyone.

The system also tracks progress automatically and can send milestone messages - like when clients are halfway to their reward or when they’ve earned it - to keep them engaged and motivated.

Templates / Setup:

1. Go to Menu > Marketing Tools > Loyalty Scheme.

2. Set your goal type (e.g., number of bookings or amount spent) and choose the reward (e.g., percentage or monetary discount).

3. Enable automated milestone messages to celebrate client progress.

With Solo’s loyalty scheme, you’ll not only keep clients coming back regularly but also give them something to talk about - helping to spread the word about your business and grow your client base.