All appointments must be booked in advance through our booking system, or through us, but confirmed and processed here on Solo. Please select the correct service when booking. If you’re unsure, we recommend dropping us a message for support, to ensure timings are assigned appropriately.
Late arrivals of 15 minutes or more may result in a shortened service or rescheduled appointment to avoid impacting other clients.
We kindly ask for at least 24 hours’ notice if you need to cancel or reschedule an appointment.
This policy ensures fairness to other clients and respects our time.
All clients are required to complete a consultation form prior to their appointment. This will be sent by Solo.
It is your responsibility to disclose any:
Failing to provide relevant information may result in the service being refused or stopped at the time. Aura cannot be held responsible for adverse reactions where details have not been shared. If you are unsure whether a treatment is suitable, please contact us before booking.
We accept cash or bank transfer only. We do not have a card machine at the salon.
As an independent studio, avoiding card fees helps us keep our prices fair and accessible. Bank transfer details will always be provided where suitable, and cash payments are always welcome with no preference.
We reserve the right to refuse or discontinue a service if we believe it may compromise your natural nail health or safety. This includes:
Your health always comes first. Please be aware, we can not diagnose, so contact with a GP of pharmacist will still be needed.
Results and longevity depend on lifestyle, nail type, and following aftercare guidance.
Damage caused by misuse, picking, or neglect is not the responsibility of the salon.
1054 Christchurch Road, Bournemouth, BH7 6DS, GB
07910 074222
Monday - Saturday: 10:00 - 19:00